It was a rather frustrating day at Coffee Shop X today. I think pretty much everyone was having a bad day, and that included me. It makes it really hard to be pleasant and do things like care about your beverage. No offense.
As I was working register (not any easier than bar, really) something happened a few times that has been bugging me for a few weeks now. A customer would make an order, I'd give them the total, let's say $7.95, and then the customer would give me a $10. I always pause for a moment to give the customer time to get change in case they want to, and then I ring up the order and make change. (Keep in mind, none of this is an issue if you're using a credit card.)
Lately, I've been waiting the requisite few seconds, ringing up the order, and just as I'm making change, the customer stops me with, "oh wait, I think I have change!"
.............-_-
There isn't any way to go back and change what's in the POS system. Also, it means doing quick math in my head, at which I FAIL. Add to this, the customer almost never has exact change: usually, they hand me a quarter for five cents, or something similar. UGH I say!
So please, if paying with cash, either be prepared to break your bills, or go ahead and get your change out. Don't wait for the person behind the register to already be counting out your change and then suddenly discover thirteen cents in your back pocket or the bottom of your purse! It's frustrating, confusing, and makes the till count at the end of the shift all wonky. And wonky isn't good when it comes to money.
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